Client Profiles That Make Every Visit Feel Personal
ClientIcon.com lets you keep an extensive record of every client—contact details, preferences, and anything your team
needs to deliver consistent results. With custom fields, you can track the unique information your business cares about,
so your database fits your workflow (not the other way around).
- Custom fields for the details that matter to your salon or spa
- Unlimited notes so nothing gets lost between visits
- A clear client snapshot your team can use in seconds
Benefit: Your staff stays aligned, clients feel remembered, and services stay consistent—even when different employees
help the same client.
Complete Sales & Appointment History (Including POS Details)
Every client includes a detailed POS history and service timeline, so you can quickly see what was purchased, when it was
purchased, what service was performed, and which employee did the work.
- Appointment history for scheduling context and rebooking
- Sales history showing products, services, and totals
- Employee-level tracking for accountability and coaching
Benefit: Better recommendations, fewer mistakes, faster checkouts, and smarter decisions—because you can see the full story.
Hair Preferences, Skin Conditions, Cut Codes & Formulas—Saved for Next Time
ClientIcon.com helps you store detailed client preferences such as hair formulas, color/perm preferences,
cut codes, and relevant notes like skin conditions for spa services.
When you print work tickets for technicians, the client’s color and perm preferences can appear right on the ticket—so your
team has what they need at the chair or treatment room.
- Color and perm history & preferences
- Cut codes and service-specific notes
- Skin condition notes for spa services
- Unlimited notes for ongoing client context
Benefit: More consistent results, improved client trust, and a premium experience that keeps clients coming back.
Charge to Account, Credit Limits & Secure Cards on File
Make checkout easier with charge-to-account options and credit limits when appropriate for your business.
For added convenience, you can keep credit cards on file using encryption to support secure storage practices.
- Charge to account for approved clients
- Credit limits to control risk
- Encrypted cards on file for faster future transactions
Benefit: Faster checkout, fewer awkward payment moments, and more flexibility for trusted clients—while maintaining control.
Built-In Mailing Labels & Tools to Bring Clients Back
ClientIcon.com includes built-in mailing labels to help you market to your existing client base—perfect for postcards,
reminders, specials, and seasonal promotions.
You can also track top clients and identify non-returning clients so you can follow up with the right offer
at the right time.
- Built-in mailing labels for client outreach
- Tracking for top clients so you can reward loyalty
- Tracking for non-returning clients so you can reactivate them
Benefit: More repeat visits, better retention, and marketing that targets real opportunities instead of guessing.
Gift Cards, Packages, Series, Referrals, Loyalty Points & Message History
ClientIcon.com tracks the client programs that drive revenue and retention—so you can manage everything from a single client record.
- Gift card tracking
- Packages and series tracking
- Referrals tracking to measure word-of-mouth growth
- Loyalty points tracking to reward repeat business
Communication stays organized too. You can easily review emails and SMS messages associated with each client so your team has
context before reaching out.
- Quick review of all emails to a client
- Quick review of all SMS messages to a client
Benefit: Better follow-ups, fewer misunderstandings, and a smoother client experience across your entire team.
Client Management That Helps You Retain More Clients
If you want salon software and spa software that keeps client information organized, improves service consistency, and supports smarter
marketing, ClientIcon.com gives you the tools to do it all in one system.
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